Frequently asked questions
The details before you commission.
How many commissions does Ashleigh take?
Two per month, so each piece gets her full attention. Once a month's two slots are taken, a single premium slot (+50%) may open — otherwise you can book the next available month.
How far ahead do I need to book?
At least 2 weeks' notice, ideally 4. The calendar shows which months are open and how many slots remain.
What's your cancellation and refund policy?
NZ$100 of your payment is non-refundable if you cancel. If you cancel before Ashleigh starts your piece, the rest is refunded; once she's started, the balance is non-refundable. This doesn't affect your rights under the Consumer Guarantees Act. (Full terms to be confirmed.)
What do I get, and who owns the artwork?
A one-of-a-kind hand-drawn ink piece and a high-resolution digital file, with prints optional. Ashleigh retains copyright; you get it for personal display. (Full terms to be confirmed.)